Learn how and when residents can refuse care and how nurse aides should respond respectfully and legally.
Respecting Privacy and DignityUnderstand daily practices that uphold resident privacy — from dressing and bathing to conversations and personal space.
Promoting IndependenceExplore how CNA responsibilities include encouraging resident choice, mobility, and personal decision-making.
Recognizing and Reporting AbuseIdentify situations that violate resident rights and know when and how to report abuse or neglect.
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Right to Refuse Care