Mental Health and Social Service Needs Test
Understanding Resident Behavior
Covers recognizing signs of anxiety, depression, confusion, and how to respond supportively.
Respecting Emotional NeedsFocuses on maintaining dignity, encouraging independence, and honoring personal choices.
Effective Communication StrategiesTeaches how to listen actively, use simple language, and reassure residents experiencing stress.
Handling Challenging SituationsPrepares you to manage combative or agitated behaviors safely and with empathy.
40
Questions
80%
Passing Score