Communication and Interpersonal Skills Test
Understanding Resident Needs
Learn how to listen actively, respond with empathy, and respect each resident’s preferences and concerns.
Verbal and Non-Verbal CommunicationPractice using tone, body language, and clear instructions to improve understanding and comfort.
Handling Difficult ConversationsPrepare for real-life scenarios like dealing with confused or upset residents using calm, respectful communication.
Building Trust Through CommunicationDiscover how consistency, honesty, and patience create trust and strengthen caregiver–resident relationships.
40
Questions
80%
Passing Score